We have seen a layering of new digital channels on top of existing digital channels to create a rich tapestry of ways to connect with customers. At the same time, we are witnessing the evolution of traditional channels like direct mail to be more 1-1, on-demand and experiential by becoming more tightly integrated into […]
In a perfect world, everyone would respond to you. Your calls would be returned immediately. All your emails would be opened — and answered — and you would have dozens of prospects flooding your pipeline. Yet somehow, the world is less than perfect. Contacts are too busy to notice your hellos. Conversations get lost as team […]
It’s time to get personal with your customers. We don’t mean whispering sweet nothings into their ears. We mean getting them on board with a win-win customer referrals program. They get a referral reward (a deal, a cool gift) and you get the power of word-of-mouth marketing in return. A 2016 Nielsen poll revealed that, […]
The holidays are here and that means inboxes are about to overflow with good cheer, best wishes, and marketing messages. Are they going to get hung by the fireplace with the stockings? Nope. They are going right into the trash can. Unread. Unopened. You can still get your marketing through, though, using the channel that […]
If you’ve ever come across the term PURL, you probably know that it’s important for your business, but maybe you’re still not positive what it is. Ponder no further.
Twice on the plane home from #FlipMyFunnel, I shocked people who touched me. I couldn’t help but attribute it to the show and the one word that described it all: electrifying. Calling #FlipMyFunnel a networking event would be a gross understatement. Mingling with the 300+ attendees felt more like an intimate gathering of friends sharing […]
We’re on a roll with the movers and shakers of the Account Based Marketing (ABM) movement! We had a chance to sit down for an interview with Jon Miller, CEO of Engagio and one of the primary drivers of the global shift to an ABM strategy. It’s always a pleasure to hear thought leadership straight from […]