Creating Unique Customer Experiences
When you create customer experiences that are unique, you create memorable moments and create an opportunity for your sales team to win.
Feel the PFL Customer Experience
What’s it like working with PFL? We’d prefer to let our customers tell you. By bringing direct mail, an old-school tactic, back in automated form, we’ve helped our clients use direct mail to drive their strategies and results. They have much to share, so watch on to learn how perfectly timed triggers and non-digital communication […]
Is Corporate Gifting Working or Not?
The holiday season is the perfect time to add direct mail, dimensional mail, and other tactile components to your sales and marketing mix, but how do you track this stuff? How do you know if corporate gifting is working or not? Digital channels are highly traceable, measurable and reportable but what about direct mail? One […]
High-Tech Print: Near Field Communication & Direct Mail
Near-field communication (NFC) print technology allows you to embed information into print materials, making them truly interactive. NFC brings print technology into the modern era, making it dynamic and expanding the amount of information that can be shared and the ways in which consumers can interact with brands and services. A tiny tag or chip which […]
How to Use Your CRM to Build Better Customer Experiences
You can leverage your existing CRM to use predictive intelligence to build a better customer experience. We share some tips for doing just that in this post.
Great Customer Experience Starts with Your Culture
Everyone wants to build a great customer experience but it isn’t easy. At PFL customer success is part of our DNA. Find out how building the right culture leads to the right experience.
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