Download This Letter Here:
Livingston, MT – March 26, 2020
To PFL Customers, Employees, and Community:
PFL is open for business. We are with you. As fellow business owners and leaders of teams, we understand the tough choices that many of us have already had to face. There are likely several more weeks of challenges ahead of us all.
Today, Montana joined other states across the US in issuing a “Stay at Home” order for citizens. Businesses and employees exempt from this directive may continue to work.
As an Essential Critical Service, per the “Essential Critical Infrastructure Workers” criteria set forth by the Department of Homeland Security document issued March 19th, PFL will continue to provide printing, mailing, and fulfillment for our customers throughout the COVID-19 crisis.
Many PFL customers rely on our team to warehouse, fulfill, and deliver medical supplies, medical equipment, health and wellness collateral, and communications of public health information necessary for the safety of their customers and the general public. We will keep our facility open and our supply chain functioning, enabling these businesses to continue serving millions of Americans.
PFL is part of a larger supply chain, delivering logistics, paper products, cloud computing services, and web-based business infrastructure services to companies that are also deemed Essential Critical Infrastructure Workers, by DHS. We want to provide you with clear and consistent communication on how PFL qualifies and what is being done to keep our employees, customers, and vendors safely operational.
PFL “Essential Critical Infrastructure Workers” Qualifications per DHS Definition
Healthcare / Public Health
- Manufacturers, technicians, logistics and warehouse operators, and distributors of medical equipment, personal protective equipment (PPE), medical gases, pharmaceuticals, blood and blood products, vaccines, testing materials, laboratory supplies, cleaning, sanitizing, disinfecting or sterilization supplies, and tissue and paper towel products
- Workers who conduct community-based public health functions, conducting epidemiologic surveillance, compiling, analyzing and communicating public health information, who cannot practically work remotely
Transportation and Logistics
- Employees supporting or enabling transportation functions, including…warehouse workers
- Employees of firms providing services that enable logistics operations, including cooling, storing, packaging, and distributing products for wholesale or retail sale or use.
- Postal and shipping workers, to include private companies
Communication and Information Technology
- Workers supporting the provision of essential global, national and local infrastructure for computing services (incl. cloud computing services), business infrastructure, web-based services, and critical manufacturing
PFL COVID-19 Protocols:
- PFL is strictly following the CDC recommendations for personal hygiene and practicing social separation of our employees in all our facilities.
- We conduct stringent and regular internal cleaning and sanitation protocols. Each area is cleaned and sanitized with every shift change. Our manufacturing, warehouse, and delivery equipment is sanitized multiple times a day.
- All employees able to do so are working remotely, and our IT team is working to expand this to more employees.
- Drivers are wearing gloves, and masks if necessary, and making dock-only deliveries.
- Suppliers and non-essential visitors are no longer entering our buildings.
- All business travel has been suspended.
- Employees’ temperatures are taken at the beginning of each shift. Any employee showing illness symptoms associated with COVID-19 is required to leave immediately and not return until a minimum of 14 days after exhibiting any symptoms without the use of medications.
- Any employee stating that they have been exposed to another person exhibiting symptoms associated with COVID-19 is asked to stay home and monitor their own health for 72 hours.
- At this time, ZERO PFL employees have tested positive for COVID-19. In fact, Park County, with 14,000 residents, has administered hundreds of tests with ZERO positives.
We will continue to monitor the COVID-19 pandemic and will comply with the CDC, local, state, and federal governmental mandates and guidelines. Thank you for your continued support during these challenging times.
Andrew Field, CEO