How to Drive Engagement,
Delight Customers, and Deliver ROI

Tech Line

PFL's Essential Guide To: Creating Powerful Direct Mail Moments Across the Customer Lifecycle

It’s no secret that life is defined by moments. The right experience at the right time can advance our connection to a place, event, or brand. For businesses today, connecting to customers and prospects requires more than just digital expertise. Best-practice organizations weave together both physical and virtual experiences.


Over the last couple of decades, we’ve seen growing competition for eyeballs, clicks, and sales. Every day, consumers are bombarded with marketing messages. Breaking through the attention economy gridlock—and breaking the conventional marketing script—is critical.


When businesses get personal across a product or service lifecycle, the results can prove transformative—one that matches their needs and desires at every stage of the relationship. 


We think “Creating Powerful Direct Mail Moments Across the Customer Lifecycle” is for you if:

  • You’re looking to connect with prospects and customers more effectively.
  • Your business is working to boost loyalty and brand value.
  • You’re hoping to use data-driven direct mail to better address needs throughout the customer lifecycle.
  • You’re looking for practical plays you can try immediately to create powerful moments and increase engagement.