Engage Customers with Memorable Outreach Beyond the Inbox

Drive engagement with integrated direct mail that keeps customers connected.


Thousands of marketers have increased engagement and ROI with PFL.

CUNA Mutual Group
Blue Cross Blue Shield

“PFL has revolutionized the way we print and fulfill our marketing communications due to its seamless integration with Salesforce Marketing Cloud. PFL, you ROCK.”

Angela Dunbar
IBU Marketing Manager – Blue Cross Blue Shield Michigan

Direct mail increases engagement and helps your message stand out.

Direct Mail Package

of marketers are likely to open a direct mail package

Marketers Use Direct Mail

of marketers use direct mail to convert leads to pipeline

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Core Features & Benefits for Engagement

Critical Mail

Critical Mail

Send and track critical compliance mailers at scale to ensure your customers don’t miss important announcements. HIPAA compliance and other security measures are in place to ensure safety and trackability of these critical messages.

Advocacy and Expansion

Inspire customers to share and recommend your brand with a referral program that encourages reviews, testimonials, and references. Automatically send “thank you” notes or small treats to show your appreciation. You can also incentivize customers to test new products and offer feedback.

Deal Acceleration
Retail Generate Awareness

Customer Experience

Go the extra mile with your customers by sending thoughtful mailers that show them how much you value their business. Start off on the right foot by sending a helpful onboarding and welcome kit. Later, you can send attention-grabbing renewal kits, “thank you” kits, and even “I’m sorry” kits for times when things don’t go as planned.

Events and Webinars

Direct mail can be leveraged as an event invitation, a reminder to attend, a pre-event prep kit, or a post-event follow-up. Each of these mailers can be triggered to send automatically. Simply set it up and let PFL handle the rest.

Retail Educate