Drive Better Member
Engagement with Direct Mail

PFL + Salesforce Marketing, Sales, and Health Clouds

Educate, Engage, Retain

Tech Line

With the automation, predictability, and measurability of Salesforce, PFL's direct mail platform allows you to connect with even your most hard-to-reach audiences. Trigger personalized direct mail to engage patients and members with personalized, secure, and timely messaging.

PFL Direct Mail Services:

  • Critical Mail - EOBs, changes of service and member cards
  • Member Education Materials
  • Prospecting Mailers and Kits
Critical Mail
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Salesforce Marketing Cloud Demo

“PFL’s deep Salesforce Marketing Cloud and Sales Cloud integrations help marketers and sales professionals create ultra-personalized, tangible experiences for customers and prospects with automated direct mail—for the highest return on investment.”
– Salesforce, Senior Solution Engineer

HIPAA Compliant

Healthcare providers know that patient engagement drives better outcomes. Delivering content via omnichannel, HIPAA-compliant experiences helps patients not only receive, but also retain, necessary healthcare information. As a provider, adding HIPAA-compliant direct mail to your digital patient outreach adds an authentic, human touch.

PFL is the only solution that brings together technology, printing, storage, and fulfillment in-house to maintain the highest quality standards, capabilities, and visibility for our customers.

Check out these success stories: