Beyond the Inbox—Part 2: The Maturity Curve
Jennifer Bellin, PFL’s CMO, hosted a virtual event titled, “Beyond the Inbox: Unleash the Power of Direct Mail into Your Marketing Mix.” She was joined by Erica Shattuck, Programs Marketing Manager at SAP Concur. In this second, and final, part, the discussion turns to how direct mail can be strategically implemented throughout the customer lifecycle. This is an edited version of that conversation.